Jira Service Management 4.17 End of Life
Support dates and upgrade guidance — rebuilt from live data.
Jira Service Management 4.17 reached end of life on 18 May 2023. It no longer receives security fixes.
Support timeline
Official dates from the Jira Service Management release process.
| Milestone | Date | Status |
|---|---|---|
| Initial release | 17 May 2021 | 5y 5mo ago |
| Support ended | 18 May 2023 | 3y 5mo ago |
| Latest release | 4.17.1 · 14 Jun 2021 | final |
Where to go from 4.17
Recommended target: Jira Service Management 11.3 (supported until 3 Dec 2027).
The newest actively supported branch is Jira Service Management 11.3 (latest release 11.3.11).
Frequently asked questions
Is Jira Service Management 4.17 still safe to use?
Jira Service Management 4.17 reached end of life on 18 May 2023, 1,236 days ago, and is no longer covered by standard support. Running it means no guaranteed security fixes.
Can I still download Jira Service Management 4.17?
Yes — the final release (4.17.1) generally remains available from vendor archives and OS package mirrors, but installing it means running software with known, unpatched vulnerabilities.
What should I upgrade Jira Service Management 4.17 to?
Upgrade to Jira Service Management 11.3, the newest actively supported branch (supported until 3 Dec 2027).